Get in Touch

Contact Drivonexcap LED

Have a question about a product or order? Reach out to our team in Yokohama and we will respond with clear, factual information.

Contact Details

Reach Our Team

We respond to enquiries about product specifications, availability, and general information about our LED bathroom lighting range.

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Email

support@drivonexcapled.com

For product enquiries, order information, and general questions.

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Address

〒231-0015

4-45 Onoecho Naka Ward,
Yokohama City, Kanagawa, Japan

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Response Time

We aim to respond to email enquiries within 1–2 business days.

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Language

We accept enquiries in English and Japanese.

Send a Message

Fill in the form below and our team will get back to you with the information you need.

We do not share your information with third parties. Your enquiry is used solely to respond to your request.

Waterproof LED ceiling light in a bathroom

Questions About Installation?

Our team can provide product-specific guidance on compatible toilet bowl types, ceiling fixture requirements, or strip light surface compatibility. Send us your enquiry and we will respond with the relevant details.

Common Questions

Frequently Asked

Answers to questions we commonly receive from customers.

Do the toilet bowl LED lights fit all toilet shapes?

Most of our toilet bowl lights are compatible with standard U-shaped and elongated toilet rims. We recommend checking the product specifications for exact dimensions before purchasing.

Are the LED strips waterproof?

LED strips in our catalog vary by waterproofing rating. Products designated for wet zones such as shower areas or bathtub edges carry an IP44 or higher rating. Standard strips for under-cabinet use are splash-resistant only.

Do I need an electrician to install the products?

Most products in our catalog — including toilet bowl lights, battery-powered puck lights, and adhesive LED strips — do not require professional installation. Hardwired ceiling fixtures may require a qualified electrician depending on local regulations.

What power sources do your products use?

Our catalog includes battery-powered, USB-powered, and hardwired LED options. Each product listing specifies the power type clearly.

How do I contact you about a specific product?

You can reach us by email at support@drivonexcapled.com or use the contact form above. Please include the product name and your specific question for the fastest response.

Do you ship internationally?

Please contact our team directly for information about shipping availability to your location.

Our Location

Yokohama, Kanagawa, Japan

〒231-0015 4-45 Onoecho Naka Ward, Yokohama City, Kanagawa

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For directions and visit enquiries, please contact us at support@drivonexcapled.com